German Shephy, a leading player in the German pet food market, approached Email Kong for help in improving their automated email flows using Klaviyo. Our team at Email Kong crafted engaging designs and playful copy for each stage of the customer journey, infusing their email strategy with a fresh and captivating approach.
Bogdan and the Email Kong team delivered above our wildest expectations. They not only deliver a strategic approach to their work but create some of the best-looking emails I've seen around. They adapted our email flows to our business goals and created a truly optimized customer journey. We even worked with them during Black Friday and exceeded our targets. Looking forward to working with Bogdan and the Email Kong team in the future!
The welcome flow offered customers a free sample of their favourite flavour. The data point was collected on sign-up asking customers what flavour their puppy would love most and then personalised in the welcome email.
In a sea of uninspiring abandoned cart emails, it's crucial to inject some excitement into your designs to truly stand out. That's precisely what the creative team at Email Kong accomplished for German Shephy. They ingeniously incorporated customer reviews, but with a twist—they presented them from the perspective of the dogs themselves. This playful approach added a touch of humor and originality to the abandoned cart emails, making them memorable and engaging.
To enhance customer retention, we developed an advanced replenishment flow that specifically targets customers using their past order history as a guide. This flow triggers as the customer's restocking date draws near, ensuring timely reminders and facilitating a seamless reordering process.
In 2024, most agencies and freelancers go with a ‘throw stuff at the wall and see what sticks’ approach.
Aka, sending out random email & sms campaigns to random lists - without EVER taking retention or acquisition into account.
And then they wonder why things don’t get better.
At Email Kong, we’re not about following the herd and ‘seeing what sticks’.
Our focus is crafting a futureproof and proven retention strategy that keeps customers LOYAL.
Our proven frameworks will turn your emails and texts into powerhouse sales tools to create more intimate relationships with your customers, slice down your acquisition costs and achieve an industry-leading retention system.
All built from the ground up.
It's a casual chat to see if we'd work well together. Feel free to come prepared with any questions you have!
