Extremely Professional
Bogdan and his team are very professional and focused on growth. We've partnered with several other agencies in the past, but this is the only one we're truly satisfied with.
Customer Enters CRM
New or returning visitor
Conditional Split
Behaviour routing
Cart
Recovery
3-email sequence
Purchase
Welcome
Onboard series
Timer
Reorder
Timed reminder
Lapse
Winback
Re-engage
lapsed
Repeat Customer
LTV compounding
CRM services built for DTC ecommerce brands that want more from their existing customers. Email Kong designs and manages full customer interactions from inside your CRM using in-house developed frameworks. 140+ DTC brands have trusted us with their CRM since 2021. Let us do the same for you.














of store revenue from Klaviyo, up from 3.3%
A full campaign calendar that mixed education with well-timed sales.


increase in returning customer revenue
Rebuilt the whole retention system, from the first order confirmation to the cancel button.


of store revenue from email, up from 15.2%
A campaign calendar that taught customers how to make their scent last.
A CRM agency builds the systems and automation journeys that turn one-time shoppers into repeat buyers. Here's what that covers inside Email Kong.
REVIEWS
Bogdan and his team are very professional and focused on growth. We've partnered with several other agencies in the past, but this is the only one we're truly satisfied with.
Bogdan really knows what he's doing. He has a lot of knowledge and experience in this field and we truly appreciate not only his email marketing expertise but overall ideas to grow the business. Would recommend!
Absolutely the best, we tried others before and no one has been able to compare. Bogdan is the man, and you can tell he truly cares about the work relationship and brand growth, man of high integrity. Will continue working with him in the future with next brands to come. If you want the best, Email Kong will get it done. Have already referred to multiple friends at scale.
We're so glad we've found Email Kong! After working with many agencies, I can confidently say that they are the best out there! Their strategic approach helped streamline our customer journey and maximize our email list ROI.
What can I say, Bogdan is the MANN. Alongside his team of killers, i could not ask for a better email marketing team for my business
Bogdan and his team are by far the best email agency I've worked with. What sets him apart isn't just the quality of the emails, it's that he genuinely cares about your brand succeeding. He's gone well beyond just managing flows and campaigns, actively guiding me on growth strategy and what moves to make as I scale and expand the brand.
The email quality is consistently excellent and email has become a reliable percentage of our monthly revenue every single month. On top of that, my previous email agency had completely destroyed my domain deliverability, and Bogdan came in and turned that around significantly, something I wasn't sure was even fixable when we started working together.
If you're serious about email as a revenue channel and want someone who treats your brand like it's their own, look no further. Couldn't recommend him more highly.
I've been working directly with Bogdan since end of 2023. The thing I've loved the most is having the privilege to work with him directly — not some account manager who's juggling 30 other brands and doesn't know or care about your business. Admittedly that's probably a privilege that comes with scale, but it makes a massive difference when you need to move quickly and want someone who genuinely gets what you're trying to do. Bogdan's team of designers, strategists and copywriters are fantastic too, we wouldn't work with anyone other than EmailKong. Highly recommended.
Email Kong have been amazing since getting them on board. They have managed to completely change our email marketing making it a key revenue channel for our business. Their ongoing work is key to our business.
I’ll be real—if you’ve been in ecom for any amount of time, you know how many people in this space overpromise, underdeliver, or just straight up don’t care once they’re paid.
Working with Bogdan has been the complete opposite of that.
He helped us scale and maintain around 30%+ of our total revenue coming from email through Klaviyo, which is not easy to do consistently. It wasn’t just about setting things up and disappearing—he stayed involved, optimized constantly, and actually paid attention to what was working vs. what wasn’t. Has also helped our brand reputation online via reviews.
What stood out the most though is that he went beyond just “email marketing.” He was in the trenches with us. Helping think through problems, giving real advice, and honestly just being someone you can rely on when things get messy (which they always do in ecom).
He even went as far as putting his own skin in the gam of our brand, which says a lot about how much he actually believes in the brands he works with.
Also—this is underrated—but he’s connected us with solid people and helped us avoid a lot of the typical scammy nonsense you run into in this industry.
If you’re looking for someone who just sends emails, there are plenty of options.
If you want someone who actually gives a damn about your brand, your numbers, and your long-term growth, he’s one of the few.
Not perfect, but real—and that’s exactly what you want.
If you are a 7-8 figures brand looking for the best email-marketing agency to partner with, there you go...High level team, results speak for themself.
Bogdan truly is a master of his craft. Our business was already doing email marketing when we reached out to Bodgan, and it was doing okay.
After working with the Email Kong team our campaign performance has been supercharged, our email flows are generating significantly more revenue than previously and we also have a burgeoning SMS channel. Our mailing list is also growing at significantly higher levels than previously.
Having worked with a few agencies in the space, I can say that Bogdan and his team at Email Kong are by far the most proficient and I would not hesitate for a moment to recommend them to anyone else who is looking to turn Email into a major channel for their business.
Email Kong has been an incredible resource for our Shopify store. I've been consistently impressed with their CRM knowledge and work product. They have helped elevate our email strategy significantly and we've seen a major lift in average order value.
Our pet food brand is working with Email Kong already for more than a year. We love the creativity and fast delivery of the team for our CRM as client management gets more and more important.
From the moment we engaged with Email Kong, Bogdan's expertise and professionalism stood out. His understanding of our needs, brand voice, and vision has been outstanding - cementing his team as a trusted partner, not just an external agency. The designs and content they have crafted for our email campaigns & flows have exceeded our expectations every time, truly elevating our email marketing efforts. We have seen an increase across all key metrics! They've continually provided so much value to our business -- whether it be through experienced insights, providing recommendations to help us grow, flagging potential issues, or literally just taking a brand problem and going above & beyond to help fix it (which would normally be an out of scope problem, but they also know the value of the partnership). I honestly cannot recommend them enough.
It was great working with Bogden! He has taken us from doing $2,000 a month with our email flows to doing $6,000 a month! If you are questioning his prices or if it's worth it, just know you will recoup all of your spend within the first two months at most
We're comfortable working across all major CRM platforms. Brands running Salesforce, HubSpot, or Dotdigital get the same strategic thinking and results.
Klaviyo is our speciality CRM system. As a Klaviyo Master Platinum Partner in the top 2.5% of agencies worldwide, we know the platform inside out. We connect it to your wider MarTech ecosystem through API integrations so your subscription data, order tracking, and LTV analytics flow into one place.


Bogdan leads strategy at Email Kong, helping 140+ DTC brands turn Klaviyo data into compounding retention revenue. Over 5 years in the platform, he's built the agency's audit framework, segmentation playbooks, and the predictive models that shape every account we touch. He sits on Klaviyo's Partner Advisory Council and obsesses over the numbers most agencies skip - repeat rate, cohort LTV, and the 90-day signals that separate growing brands from plateauing ones. If it can't be measured, he's not interested.

Calvin leads one of Email Kong's campaign pods, planning and executing monthly calendars for DTC brands sending anywhere from 16 to 32 campaigns a month. Five years into Klaviyo, he's developed a sharp instinct for what drives repeat orders - the right offer cadence, the right segment splits, and the small frequency tweaks that lift revenue without burning the list. He treats every send as a test, every calendar as a hypothesis, and every drop in repeat rate as a problem worth solving.
Not ready to commit? Our team will tell you exactly where your Klaviyo setup is leaking money - and how to fix it. We’ll audit your flows, tech setup, segments, and campaigns… then show you how to drive more revenue.
CRMs impact every interaction your customers have with your brand. Many CRM agencies misunderstand that. They send generic campaigns and call it retention. We built Email Kong around making sure your existing customers actually enjoy hearing from you and spend more.
Flows, campaigns, and tech stack connected through the 4-Engine LTV Multiplier System
$59M+ in revenue attributed to Klaviyo. 140+ brands have trusted us to manage their CRM system
Our in-house designers create visually engaging email creative that highlights your products and matches your brand aesthetic
You work with the people who build the strategy and execute it
Strategy, copy, and creative built by our team. No outsourcing. No templates
Monthly reports, ongoing optimisation, and A/B testing to generate the most value.
Email Kong has developed specialist in-house workflows for every industry sector to squeeze the most value out of your CRM and get the best results.
Replenishment cycles power this category. We map product usage timelines and trigger refill reminders at the right moment. One health and beauty client attributes 46.06% of total revenue to Klaviyo after six months.
Purchase frequency is everything for consumable goods. We've seen repeat purchase rates double within 60 days of deploying targeted flows. Subscription management through Recharge and Klaviyo keeps churn low.
The real margin in fashion sits between launches. We build post-purchase and cross-sell flows that engage your customer list without relying on discount codes. The goal is to turn seasonal shoppers into year-round buyers.
Longer consideration windows. Higher price points. The automation matches that
pace. Browse abandonment runs slower with education-led content rather than
discount pressure, and post-purchase sequences focus on care and styling before
introducing a second piece.
Pet owners are fiercely loyal once they commit to a brand. One pet care CRM strategy we love is timed replenishment messages to engage pet owners when their food supplies are running low. One client has worked with us for 25 months and attributes over $490,000 to their Klaviyo account.
Higher order values and longer purchase cycles are common for home and garden focused businesses. We use post-purchase experience flows and cross-sell sequences timed to seasonal windows to push products that make sense to your customers.
Subscription CRM goes beyond signup. We design onboarding sequences, cancellation prevention flows, and win-back campaigns inside Klaviyo and Recharge.
Some questions we get often.
We help eCommerce brands grow repeat revenue. That means building out your full retention strategy - email, SMS, WhatsApp, and more - so you can convert more customers, increase LTV, and reduce reliance on paid ads.
Not even close. We’re a full CRM and retention partner. Email is the foundation, but we also optimize your tech stack, fix broken data flows, scale SMS, improve tracking, and design customer journeys across every touchpoint.
We don’t do templates or “30% email revenue” vanity metrics. Every strategy is built from scratch based on your business model, goals, margins, and customer behavior. And everything is done in-house - no juniors, no outsourcing.
You work directly with senior strategists who have built and scaled brands - not junior account managers. From strategy to execution, we stay hands-on.
Yes - we’re a Klaviyo-certified email marketing agency and build everything natively in Klaviyo. But we go way beyond it by integrating tools like Postscript, Attentive, Wonderment, Loop, Recharge, and more.
If you’re a DTC brand doing over $2M/year and care about retention, LTV, and owned growth - you’re in the right place. Especially if you’re tired of generic playbooks and want a partner who actually gets under the hood.
Absolutely! Our free audit reveals exactly where your setup has gaps, and what we’d do to fix it. There’s no pressure to work together right away. You’re welcome to take the insights and run with them. When you're ready to work together, we’ll be here.
Get your custom email marketing audit and see exactly where you’re leaving money on the table.