Extremely Professional
Bogdan and his team are very professional and focused on growth. We've partnered with several other agencies in the past, but this is the only one we're truly satisfied with.
Join 140+ DTC Shopify Brands
your customers already bought once. we make sure they come back.
Every ecommerce brand has customers who bought once and never came back. Email Kong builds the Klaviyo-powered system that changes that. We're the ecommerce email marketing agency that turns your existing customer base into a regular sales asset.
“We're so glad we've found Email Kong! After working with many agencies, I can confidently say that they are the best out there!”
Ewelina
Co-founder, The Vegan Warehouse
Klaviyo Master Platinum Partner
Top 2.5% worldwide
140+ DTC brands
Rated 4.5 on Trustpilot
built for ecommerce. not adapted from something else.
We're an ecommerce email marketing agency that works exclusively with DTC brands on Shopify. Klaviyo awarded us Klaviyo Master Platinum Partner status for being in the top 2.5% of agencies worldwide, which means we've had to prove our results through published case studies and maintain strong email health scores across every client account.
The reason that matters for your brand is that our team has only ever worked on ecommerce retention. Your flows, your campaigns and your CRM strategy get built by people who understand how online shoppers move from browsing to buying to reordering. We've generated $59M+ in revenue attributed to Klaviyo across 140+ DTC brands by doing exactly that.
Brands we work with
client success stories.
of store revenue from Klaviyo, up from 3.3%
A full campaign calendar that mixed education with well-timed sales.
increase in returning customer revenue
Rebuilt the whole retention system, from the first order confirmation to the cancel button.
of store revenue from email, up from 15.2%
A campaign calendar that taught customers how to make their scent last.
REVIEWS
what clients say.
Read more(review by Billy P.)
Bogdan really knows what he's doing
Bogdan really knows what he's doing. He has a lot of knowledge and experience in this field and we truly appreciate not only his email marketing expertise but overall ideas to grow the business. Would recommend!
Absolutely the best
Absolutely the best, we tried others before and no one has been able to compare. Bogdan is the man, and you can tell he truly cares about the work relationship and brand growth, man of high integrity. Will continue working with him in the future with next brands to come. If you want the best, Email Kong will get it done. Have already referred to multiple friends at scale.
The Vegan Warehouse
We're so glad we've found Email Kong! After working with many agencies, I can confidently say that they are the best out there! Their strategic approach helped streamline our customer journey and maximize our email list ROI.
What can I say
What can I say, Bogdan is the MANN. Alongside his team of killers, i could not ask for a better email marketing team for my business
Bogdan and his team are by far the best…
Bogdan and his team are by far the best email agency I've worked with. What sets him apart isn't just the quality of the emails, it's that he genuinely cares about your brand succeeding. He's gone well beyond just managing flows and campaigns, actively guiding me on growth strategy and what moves to make as I scale and expand the brand.
The email quality is consistently excellent and email has become a reliable percentage of our monthly revenue every single month. On top of that, my previous email agency had completely destroyed my domain deliverability, and Bogdan came in and turned that around significantly, something I wasn't sure was even fixable when we started working together.
If you're serious about email as a revenue channel and want someone who treats your brand like it's their own, look no further. Couldn't recommend him more highly.
I've been working directly with Bogdan…
I've been working directly with Bogdan since end of 2023. The thing I've loved the most is having the privilege to work with him directly — not some account manager who's juggling 30 other brands and doesn't know or care about your business. Admittedly that's probably a privilege that comes with scale, but it makes a massive difference when you need to move quickly and want someone who genuinely gets what you're trying to do. Bogdan's team of designers, strategists and copywriters are fantastic too, we wouldn't work with anyone other than EmailKong. Highly recommended.
Alma de Ace
Email Kong have been amazing since getting them on board. They have managed to completely change our email marketing making it a key revenue channel for our business. Their ongoing work is key to our business.
Actually cares about your brand (rare in ecom)
I’ll be real—if you’ve been in ecom for any amount of time, you know how many people in this space overpromise, underdeliver, or just straight up don’t care once they’re paid.
Working with Bogdan has been the complete opposite of that.
He helped us scale and maintain around 30%+ of our total revenue coming from email through Klaviyo, which is not easy to do consistently. It wasn’t just about setting things up and disappearing—he stayed involved, optimized constantly, and actually paid attention to what was working vs. what wasn’t. Has also helped our brand reputation online via reviews.
What stood out the most though is that he went beyond just “email marketing.” He was in the trenches with us. Helping think through problems, giving real advice, and honestly just being someone you can rely on when things get messy (which they always do in ecom).
He even went as far as putting his own skin in the gam of our brand, which says a lot about how much he actually believes in the brands he works with.
Also—this is underrated—but he’s connected us with solid people and helped us avoid a lot of the typical scammy nonsense you run into in this industry.
If you’re looking for someone who just sends emails, there are plenty of options.
If you want someone who actually gives a damn about your brand, your numbers, and your long-term growth, he’s one of the few.
Not perfect, but real—and that’s exactly what you want.
If you are a 7-8 figures brand looking…
If you are a 7-8 figures brand looking for the best email-marketing agency to partner with, there you go...High level team, results speak for themself.
Bogdan truly is a master of his craft
Bogdan truly is a master of his craft. Our business was already doing email marketing when we reached out to Bodgan, and it was doing okay.
After working with the Email Kong team our campaign performance has been supercharged, our email flows are generating significantly more revenue than previously and we also have a burgeoning SMS channel. Our mailing list is also growing at significantly higher levels than previously.
Having worked with a few agencies in the space, I can say that Bogdan and his team at Email Kong are by far the most proficient and I would not hesitate for a moment to recommend them to anyone else who is looking to turn Email into a major channel for their business.
The Hidden Garden
Email Kong has been an incredible resource for our Shopify store. I've been consistently impressed with their CRM knowledge and work product. They have helped elevate our email strategy significantly and we've seen a major lift in average order value.
Awesome results and fantastic team
Our pet food brand is working with Email Kong already for more than a year. We love the creativity and fast delivery of the team for our CRM as client management gets more and more important.
Stop looking for an alternative - there is no better agency!
From the moment we engaged with Email Kong, Bogdan's expertise and professionalism stood out. His understanding of our needs, brand voice, and vision has been outstanding - cementing his team as a trusted partner, not just an external agency. The designs and content they have crafted for our email campaigns & flows have exceeded our expectations every time, truly elevating our email marketing efforts. We have seen an increase across all key metrics! They've continually provided so much value to our business -- whether it be through experienced insights, providing recommendations to help us grow, flagging potential issues, or literally just taking a brand problem and going above & beyond to help fix it (which would normally be an out of scope problem, but they also know the value of the partnership). I honestly cannot recommend them enough.
It was great working with Bogden
It was great working with Bogden! He has taken us from doing $2,000 a month with our email flows to doing $6,000 a month! If you are questioning his prices or if it's worth it, just know you will recoup all of your spend within the first two months at most
real email creatives made by Email Kong.
the 4-engine LTV multiplier system.
Our in-house framework we developed specifically for ecommerce stores is called the 4-Engine LTV Multiplier System. Together they turn your Klaviyo account into a retention system that keeps customers coming back to your online store. You can’t find this framework at any other ecommerce email marketing agency.
why brands choose Email Kong as their ecommerce agency.
Every service listed here is built and managed inside your Klaviyo account by our team
what we provide to all customers
- Strategy
CLTV analysis and customer journey mapping inside Klaviyo and Lifetimely. We identify which flows generate the highest return for your product type and price point.
- Email Automation
Welcome sequences and abandoned cart recovery. Post-purchase and replenishment flows. Winback campaigns and cross-sell automations. All built with behaviour-based triggers inside Klaviyo and connected to your Shopify order data.
- Campaigns
Your campaign calendar planned around product launches and seasonal moments. The right time of year matters when promoting your products.
- Segmentation
We create segmented customer lists, pulled from your Shopify purchase data and Klaviyo engagement metrics. This granular level of audience targeting is how we get our best results.
- Design and Template Build
Custom templates built to your brand. No recycled layouts. Tested across email clients and optimised for Dark Mode. Our design team builds every email from scratch.
- Copywriting
We create the copy needed to make your customers take action. We test subject lines, body copy and calls-to-action to get the best customer engagement.
- Deliverability
Our clients sit at 75–99% deliverability because we manage sender reputation from day one.
- SMS Marketing
Email is just one part of the puzzle. Some customers prefer being contacted by SMS, that's why we use an omnichannel approach. Email Kong has $582K in attributed SMS revenue across our client base.
- Audit
Our free Klaviyo audit scores your flows, campaigns, segments and deliverability setup. You get a prioritised fix list ranked by revenue impact.
- Migration
Moving from Mailchimp or another ESP to Klaviyo? We manage the data transfer, flow rebuilds, template recreation and deliverability protection throughout.
your first 8 weeks with Email Kong
Below is what the first 8-weeks look like for Email Kong’s new clients. It maps the path from account setup to building your money-printing retention system. The whole process is based on our in-house framework which we call the 4-Engine LTV Multiplier System.
WEEK 1
foundation
Customer and data audit paired with core segment mapping across your full lifecycle. Design templates get refined while content angle testing begins. Top-priority flow builds kick off in parallel.
WEEK 2
first wins
Welcome and retargeting flows go live first. Your campaign calendar locks in alongside promos and brand content. Segmentation sharpens based on early engagement signals, and benchmark KPIs are set for revenue and repeat rate.
WEEK 4
full activation
High-frequency campaigns launch in coordination with active flows. Deliverability and list health optimisation runs in full swing, with performance adjustments driven by real data rather than assumptions.
WEEK 6
revenue scaling
Seasonal promos and personalisation scale across all active flows. A/B testing runs at volume across customer segments that have already shown they convert. Winback and back-in-stock segments get built out during this phase.
WEEK 8
retention engine
The complete flow ecosystem is in place, including post-purchase sequences and churn prevention logic. AOV and repeat rate climb through tailored flow triggers. Early repeat-purchase lift shows up in Klaviyo's reporting dashboard, with deliverability monitoring running continuously underneath.
Revenue engine live — continuous optimisation from here
tech partners & certifications.
Klaviyo Master Platinum Partner
We've been awarded Klaviyo Master Platinum Partner status, which puts us in the top 2.5% of agencies worldwide. To reach it, agencies must hold advanced certifications, maintain strong email health scores across client accounts, and demonstrate proven results through published case studies. For you, that means working with a team that Klaviyo recognises as experts in their platform.
ecommerce retention
strategies built for your vertical
.
A health supplement brand running 30-day replenishment cycles needs fundamentally different automation logic than a homeware brand whose customers buy twice a year. We build for those differences rather than applying one playbook across every vertical.
health and beauty
A 30-day serum and a 90-day supplement need different flow logic. We map consumption windows inside Klaviyo and trigger reorders before customers consider switching.
supplements
A missed refill breaks the habit. Once that gap opens, supplement buyers rarely comeback unprompted.
Our flows fire before supply runs out. Cancellation prevention sequences intercept at the subscription portal. Winback triggers activate early with targeted offers tied to the subscriber's original purchase.
fashion and apparel
In fashion the pressure is on to release new seasonal product lines continuously. We support you by raising pre-launch awareness and more product recommendations post-purchase.
jewellery and luxury goods
Longer consideration windows. Higher price points. The automation matches that
pace. Browse abandonment runs slower with education-led content rather than
discount pressure, and post-purchase sequences focus on care and styling before
introducing a second piece.
pet supplies and food
Breed-specific content and product consumption cycles shape the entire CRM. One pet food client has attributed over $490,000 in Klaviyo revenue across 25 months with us.
home and garden
Home and garden is well known for its long sales cycles. We build the educational content funnels needed to shorten those sales cycles.
food and drink
Flows catch lapsed subscribers before they cancel subscriptions or begin to look at competitors.
faqs.
Some questions we get often.
What does Email Kong actually do?
We help eCommerce brands grow repeat revenue. That means building out your full retention strategy - email, SMS, WhatsApp, and more - so you can convert more customers, increase LTV, and reduce reliance on paid ads.
Are you just an email agency?
Not even close. We’re a full CRM and retention partner. Email is the foundation, but we also optimize your tech stack, fix broken data flows, scale SMS, improve tracking, and design customer journeys across every touchpoint.
What makes Email Kong different from other email agencies?
We don’t do templates or “30% email revenue” vanity metrics. Every strategy is built from scratch based on your business model, goals, margins, and customer behavior. And everything is done in-house - no juniors, no outsourcing.
Who will I actually work with?
You work directly with senior strategists who have built and scaled brands - not junior account managers. From strategy to execution, we stay hands-on.
Do you only work with Klaviyo?
Yes - we’re a Klaviyo-certified email marketing agency and build everything natively in Klaviyo. But we go way beyond it by integrating tools like Postscript, Attentive, Wonderment, Loop, Recharge, and more.
How do I know if I’m a good fit?
If you’re a DTC brand doing over $2M/year and care about retention, LTV, and owned growth - you’re in the right place. Especially if you’re tired of generic playbooks and want a partner who actually gets under the hood.
Can you just audit what I have first?
Absolutely! Our free audit reveals exactly where your setup has gaps, and what we’d do to fix it. There’s no pressure to work together right away. You’re welcome to take the insights and run with them. When you're ready to work together, we’ll be here.
ready to get started?
Get your custom email marketing audit and see exactly where you’re leaving money on the table.
