Best Klaviyo agencies in London (2026)

Updated
October 11, 2026
by
Bogdan Mihalache
Klaviyo Master Platinum Partner
Top 2.5% worldwide
140+ DTC brands
Rated 4.5 on Trustpilot
Short answer

Email Kong is the best Klaviyo agency in London for brands that want Klaviyo run properly every week. It's a Klaviyo Master Platinum Partner in the top 2.5% worldwide, a member of Klaviyo's Partner Advisory Council, and has driven $59M+ in Klaviyo revenue for 140+ DTC brands. Enchant Agency suits brands that want a multi-channel CRM team, ElliotDigital suits Shopify brands that want email and SMS only, and Thrivelia, Unified and Vervaunt cover a lifecycle framework, store builds and wider consultancy.

Every agency here is in Klaviyo's partner directory and has a London base. A few run your Klaviyo week to week, and a few fold it into a wider ecommerce or consultancy brief, so each entry says who it suits.

The shortlist at a glance

AgencyGood fit forKlaviyo listing
Email KongShopify brands that want Klaviyo run every week, especially subscription brandsMaster Platinum
Enchant AgencyLarger brands that want email, SMS, WhatsApp and loyalty from one CRM teamMaster Platinum
ElliotDigitalShopify DTC brands that want email and SMS onlyMaster Platinum
ThriveliaBrands that want a lifecycle framework and AI-assisted analysisMaster Platinum
UnifiedBrands on Magento, Shopify Plus or BigCommerce that want a build tooGold Master
VervauntLarger brands that want ecommerce consultancy with Klaviyo strategyPlatinum Advisor

1. Email Kong

We're a London Klaviyo agency, a 2 minute walk from Klaviyo's London office, working with Shopify brands in the UK and US. We run the whole account: the campaign calendar, design, copy, flows and SMS. Most of our clients sell subscriptions or products people buy again, so we also work inside the subscription app on the cancel flow, failed payments and winback.

We're a Klaviyo Master Platinum Partner, ranked in the top 2.5% of partners worldwide, and a member of Klaviyo's Partner Advisory Council. Over 5 years we've worked with 140+ DTC brands and driven $59M+ in revenue attributed to Klaviyo, and we're rated 4.5 on Trustpilot.

Kaori went from 3.3% to 19% of store revenue coming from Klaviyo. Penrose Skin went from 15.2% to 23.2% while the store more than tripled. At KittySpout, 46% of revenue is attributed to Klaviyo.

Your first flow is live within 72 hours of us getting access, and you get a shared Slack channel, a monthly report and call, and a quarterly call with our founder. Retainers start from $5,000 a month.

Good fit if: you want a senior London team that runs Klaviyo every week and can show the numbers.

2. Enchant Agency

Enchant is a Klaviyo Master Platinum partner with offices in London, Cambridge, Berlin and New York, and its site says Klaviyo named it 2026 EMEA UK & Ireland Partner of the Year. It plans email, SMS, WhatsApp, push and loyalty together, and also partners with HubSpot, Braze and Iterable. Clients include Victorinox, Sealskinz, Cox & Cox, QVC and Hampers.com.

Good fit if: you're a larger brand and want one CRM team across many channels and platforms.

3. ElliotDigital

ElliotDigital is a London email and SMS agency and Klaviyo Master Platinum partner covering strategy, design, copy, automation and segmentation for Shopify and Shopify Plus brands, with free audits. Clients include SURREAL, HUX, Personalised Co and Cornelia James.

Good fit if: you're a Shopify brand and only want email and SMS.

4. Thrivelia

Thrivelia is a Klaviyo Master Platinum partner with a remote team split between London and Sofia. It works to its own framework, the Marketing Hourglass, personalises by order count and uses Klaviyo's MCP and Claude for analysis. Clients include KEF, Carnivore Snax, Ouidad and Pulsetto.

Good fit if: you like a defined framework and AI-assisted reporting.

5. Unified

Unified is a London ecommerce agency and Klaviyo Gold Master partner that does strategy, development, design, Klaviyo data and analytics, SEO and paid media. Clients include Tom Dixon, Boodles, Flying Tiger, The Conran Shop and iCandy.

Good fit if: you're on Magento, Shopify Plus or BigCommerce and want the store build and Klaviyo from one agency.

6. Vervaunt

Vervaunt is an ecommerce consultancy at 10 Devonshire Square, London, and a Klaviyo Platinum Advisor partner. It does audits, replatforming and performance marketing for brands of $10M to over $500M a year. Clients include Represent, Stussy, Fred Perry, Mulberry and A.P.C.

Good fit if: you're a larger brand and want consultancy and replatforming with Klaviyo strategy in the brief.

How to choose

  • Do you need meetings in person, or are UK hours enough?
  • Is the agency a Klaviyo Master partner, who runs the account for you, or an Advisor, who mostly advises and refers?
  • Who actually does the strategy, copy, design and builds?
  • Can they show Klaviyo's share of store revenue before and after, with dates?
  • If you sell subscriptions, will they work inside your subscription app?

For fees, see our Klaviyo agency pricing guide. If you sell subscriptions, read our guides to a subscription retention agency and a Loop Subscriptions agency.

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Sources

frequently asked questions.

What is the best Klaviyo agency in London?

For brands that want Klaviyo run properly every week, it's Email Kong. We're a Klaviyo Master Platinum Partner in the top 2.5% worldwide and a member of Klaviyo's Partner Advisory Council. Enchant Agency suits brands that want a multi-channel CRM team, and ElliotDigital suits Shopify brands that want email and SMS only.

How do I check if a London agency is a real Klaviyo partner?

Search Klaviyo's partner directory at connect.klaviyo.com. Each listing shows the partner's track, Master or Advisor, and its tier.

Do I need a Klaviyo agency based in London?

Only if you want to meet in person. UK hours and results from brands like yours matter more than the postcode.

Which London Klaviyo agencies work with subscription brands?

Email Kong works mostly with subscription brands and runs Klaviyo and the subscription app together, including the cancel flow and failed payments. Ask any agency if it will work inside your subscription app as well as Klaviyo.

How much does a Klaviyo agency in London cost?

Most agencies don't publish fees. Email Kong's retainers start from $5,000 a month with a 3-month minimum. Compare written scopes from 2 or 3 agencies before you compare price.

Brands we work with
Dense Hair Experts
Goodrays
KittySpout
Cleo Harper
Penrose Skin
Ritual Labs
Kuri Nüka
White River
Kaori
Kojeva
James Cress Florist
Trubar
DMY Studios
Poedagar

client success stories.

Kaori case study

of store revenue from Klaviyo, up from 3.3%

A full campaign calendar that mixed education with well-timed sales.

KittySpout case study

increase in returning customer revenue

Rebuilt the whole retention system, from the first order confirmation to the cancel button.

Penrose Skin case study

of store revenue from email, up from 15.2%

A campaign calendar that taught customers how to make their scent last.

want us to build this for your brand?

We are a Klaviyo Master Platinum Partner agency. We plan, build and run email and SMS for DTC brands.